Privacy Policy

• Personal identification information (name, email address, phone number)
• Location data when you check in at our spaces
• Usage data including visit frequency, workspace preferences, and café orders
• Payment-related information (processed securely via third-party payment providers — we do not store card details)
• Device and browser information when using our website or app
• Communication records when you contact our support team

• Account creation and management
• Access control and check-in verification at our locations
• Processing payments and managing subscriptions
• Customer support and resolving queries
• Service improvements based on usage patterns
• Sending important updates about your membership, bookings, and our services
• Marketing communications (with your consent, which you can withdraw anytime)

We do not sell your personal data. We may share information with:

• Service providers — payment processors, customer support tools, and analytics platforms that help us operate
• Legal authorities — when required by law, regulation, or legal process
• Business partners — only with your explicit consent for co-hosted events or promotions

• Industry-standard encryption for data transmission (SSL/TLS)
• Secure storage with access limited to authorised personnel only
• Regular security audits and vulnerability assessments
• Strict access controls and authentication measures
• Immediate breach notification protocols as required by law

Our website uses cookies to:

• Provide essential functionality (login sessions, preferences)
• Analyse website traffic and usage patterns
• Optimise performance and user experience
• Remember your preferences for future visits

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications at any time
• Withdraw consent for data processing where consent was the basis
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at privacy@brewpass.biz

• We retain your personal data only as long as necessary to provide our services and fulfil legal obligations
• Account data is kept for the duration of your membership plus a reasonable period for reactivation
• Transaction records are retained as required by tax and financial regulations
• You may request deletion of your data at any time, subject to our legal obligations

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements
• Significant changes will be communicated via email or prominent notice on our website
• The 'Last Updated' date at the top of this page indicates when the policy was last revised
• Continued use of our services after changes constitutes acceptance of the updated policy